STANDARD SHIPPING is FREE within the United States via United States Postal Service (USPS), to the following locations:
- All 50 states, including Alaska and Hawaii
- US possessions, including American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Puerto Rico and U.S. Virgin Islands
- APO/FPO (military) addresses, including AA, AE and AP
Shipping days are Monday through Friday, excluding holidays. Most orders for in-stock items are shipped the same day if the order is received before 12:00 noon Pacific time (GMT-0800).
For fastest service, please include a daytime phone number in case we have any questions about your order. We can ship to a PO box or any valid street address. We do not provide walk-in service, but local shipments to the San Diego area will normally arrive the next day. We reserve the right to add signature confirmation to any order.
USPS PRIORITY MAIL delivery is 1-3 days average to most U.S. locations, trackable and insured. Delivery times are reliable, but not guaranteed.
USPS EXPRESS MAIL delivery is 1-2 days guaranteed to most U.S. locations. Express Mail shipments are normally shipped the same day if ordered before 12:00 noon Pacific time. Delivery days for Express Mail are Monday through Friday, with Saturday delivery available in many locations. Delivery is usually separate from your regular mail service, and a signature is required on delivery.
Please note that some locations do not provide next day or Saturday delivery for Express Mail -- if you need overnight delivery, please call before ordering.
We can ship most items to almost anywhere in the world using the United States Postal Service (USPS). We have shipped thousands of products to more than 100 countries worldwide. We charge the actual USPS postal rate or less based on the shipping weight, and do not add any packing or handling fees. Shipping costs are combined for multiple items purchased and paid for at the same time.
CUSTOMS - We are very experienced at processing international shipments and Customs paperwork. Please check with your local Customs office for information about taxes, duties and Customs fees prior to purchasing this item.
INTERNATIONAL BUYERS ARE RESPONSIBLE FOR PAYMENT OF ANY TAXES, DUTIES OR CUSTOMS FEES, WHICH WILL BE COLLECTED WHEN THE PACKAGE IS DELIVERED. THESE FEES ARE NOT INCLUDED AS PART OF THE SHIPPING COST. PACKAGE WILL BE DECLARED AT ACTUAL PURCHASE PRICE AS "MERCHANDISE", NO EXCEPTIONS.
DELIVERY - Delivery times are estimates and do not include delays caused by Customs or local delivery services. Please note that USPS stated delivery times do not include time spent in Customs, which can vary. If you have not received your package within two weeks, please contact your local Customs office for more information.
NOTE! USPS Priority Express International shipping is not available to some locations. However, this shipping option may still display during checkout, even if this shipping service is not actually available in your location. If you select this shipping option and it is not available to your location, you will be notified prior to shipping and given the option to switch to USPS Priority Mail International (if available) and receive a refund of any difference in shipping costs, or to cancel your order and receive a full refund.
USPS PRIORITY MAIL INTERNATIONAL - Delivery time is about 1 to 2 weeks to Canada, and 3 to 5 weeks to most other countries (where available), depending on time spent in Customs. We ship using USPS Priority Mail International Standard (not Flat Rate), which is insured and trackable to major destinations and can be less expensive for some shipments, but it is also slower than USPS Express Mail International. USPS Priority Mail International does not provide a guaranteed delivery time and shipping times can vary. This shipping option is not available to some countries.USPS FIRST CLASS MAIL INTERNATIONAL - We now offer USPS First Class Mail International shipping to Canada, trackable and insured, about 2-3 weeks delivery. We may also be able to ship using First Class Mail International to the following countries, by request only: Australia, Belgium, Brazil, Croatia, Denmark, France, Germany, Great Britain, Israel, Netherlands, New Zealand, Spain and Switzerland. Please contact us for availability of this shipping option before purchasing.
DHL EXPRESS INTERNATIONAL - This service is not available to some locations, but we will not know if it is available until we attempt to create a DHL shipping label so the option may still be displayed on our website. If you select this shipping option and DHL Express is not available to your location we will notify you and give you the option to ship your order using USPS Priority Mail International instead.
NOTE: We do not use Fedex, UPS or other carriers for international shipments. We reserve the right to use an equivalent or better shipping method at our sole discretion.
INSTRUCTIONS - Please use the ENGLISH version of your shipping address and include a local phone number for the shipper in case they have any questions about your delivery. You will receive a tracking number once the order has been shipped. If you have not received your package after two weeks, please contact your local postal service or Customs office for delivery information. Packages returned to us refused, unclaimed or undeliverable are subject to a restocking fee, and shipping costs are not refundable.
IMPORTANT! If you have any questions about international shipping, please contact us BEFORE completing your purchase! We ship very quickly, and may not be able to make changes to your order after the order has been placed.